French and Spanish-speaking customers. This is not a support role.

Your mission As a Customer Success Manager , you will be the trusted partner for our French and Spanish-speaking customers. This is not a support role. You will work closely with Account Managers, Product, Marketing and Support to deliver an outstanding customer experience across two strategic markets.

Build strong customer relationships Manage a portfolio (120 - 150 accounts) of French and Spanish-speaking mid-market customers. Build trusted relationships with Finance Managers, CFOs, Finance Directors and key decision-makers. Support customers through organisational changes, new stakeholders and evolving business needs.

Support renewal discussions by ensuring customers clearly understand the value they receive. Share structured and actionable feedback with Product, Marketing and Sales. Support the launch and adoption of new features across the French and Spanish markets.

Fluent or native French/Spanish and professional working proficiency in English. Previous experience in Customer Success, Account Management, Client Management or another customer‑facing role.

A consultative approach: you proactively advise customers rather than simply reacting to requests. Ability to build relationships with senior stakeholders. Analytical mindset, with the ability to use customer data to identify risks and opportunities.



Excellent communication and stakeholder management skills. Genuine interest in customer experience, SaaS and building long‑term partnerships.

Experience in SaaS, fintech, payments, accounting, ERP or financial software. Familiarity with tools such as Salesforce, HubSpot, Gainsight, Planhat, Intercom or similar platforms.

About Spendesk

Spendesk is the AI-powered spend management and procurement platform that transforms company spending. By simplifying procurement, payment cards, expense management, invoice processing, and accounting automation, Spendesk sets the new standard for spending at work. Its single, intelligent solution makes efficient spending easy for employees and gives finance leaders the full visibility and control they need across all company spend, even in multi‑entity structures.

Trusted by thousands of companies, Spendesk supports over 200,000 users across brands such as Payfit, Accor, Welcome to the Jungle, Swile, Big Mamma, Malt and Yousign. 4 days per month remote (non-accumulative) and 3 full weeks remote per year (non-consecutive) Alan Premium health insurance Great office snacks to fuel your day Diversity & Inclusion At Spendesk, we're committed to fostering an environment where all differences are encouraged, supported and celebrated.

📌 Customer Success Manager - French & Spanish Markets (Barcelona)
🏢 Spendesk
📍 Barcelona