Sonae Sierra is a fully integrated real estate company delivering end-to-end solutions across development, management, and investment. Our international presence spans 36 countries in Europe, Latin America, Africa, and Asia, supported by a team of around 900 people. Guided by strong ethical principles and a deep commitment to sustainability, we are focused on long-term value creation, operational excellence, and growth.

La información a continuación detalla los requisitos del puesto, la experiencia esperada del candidato y las cualificaciones correspondientes.

Here, you are empowered to own your journey, tap into a rich ecosystem of learning, and build a meaningful career shaping the future of real estate.

5+ years in a customer-facing operational management role, ideally with at least 2 years of on-site leadership.
# Prior PBSA, co-living, or build-to-rent residential experience, OR hospitality (hotel duty/operations manager, aparthotel, F&B-led; venue), OR a documented blend of front-of-house and facilities/building management across the career.
# Track record managing a physical asset: planned and reactive maintenance oversight, contractor and supplier management, health & safety compliance.
# Direct line management of a multi-disciplinary on-site team (reception, maintenance, cleaning, security).
# Budget ownership or meaningful budget input (occupancy, OpEx control, ancillary revenue).
# Mobilisation and lease-up experience: accountable for hitting occupancy and lease-up targets at go-live, driving renewals and re-bookings,



and protecting the asset's commercial performance year on year.
# University and external-stakeholder relationships: builds and maintains partnerships with local universities, the owner, and community stakeholders to support referrals, reputation, and positive town-and-gown relations.
# On-call accountability: ultimate on-site responsibility for emergency response, incident management, and out-of-hours escalation, with emergency procedures documented and regularly rehearsed.

Contractor management: procures, manages, and holds to SLA all on-site service contracts — security, planned and reactive maintenance, and cleaning — controlling cost, quality, and performance.
# Water systems / Legionella: ensures a Legionella prevention and control plan and periodic sampling/analysis by accredited bodies are in place, with records retained, in line with current Spanish regulation (RD 487/2022, as amended).
# Thermal installations (HVAC / ACS): arranges preventive maintenance and periodic inspections of heating, cooling, ventilation, and domestic-hot-water systems under the RITE (RD 1027/2007).
# Electrical installations: books periodic low-voltage inspections via an authorised control body (OCA) under the REBT (RD 842/2002), and maintains routine electrical-safety testing of installations and equipment. xsgfvud
# Records & audit trail: keeps a complete, inspection-ready compliance log of all certificates, maintenance records, and inspection dates, and tracks renewals so no certification lapses.

📌 General building manager — purpose-built student accommodation (Madrid)
🏢 Sonae Sierra
📍 Madrid