Em Sherifis looking for an experienced and passionateFloor Managerto join our team inMadrid.

Key Responsibilities

Oversee the daily operations of the restaurant floor and ensure smooth service.

Lead, supervise, and motivate the front-of-house team.

Ensure exceptional guest service and maintain Em Sherif's high standards.

Handle guest requests, feedback, and concerns professionally.

Monitor staff performance, grooming, and adherence to service standards.

Assist with staff training and development.

Ensure compliance with company policies, hygiene, and safety standards.

Requirements

Proven experience as aFloor Manager, or similar rolein a high-end restaurant.

Strong knowledge of fine dining / upscale restaurant operations. Excellent communication, leadership, and interpersonal skills. Customer-oriented with a strong attention to detail.

Ability to work in a fast-paced and demanding environment. Professional appearance and positive attitude.

Fluency inEnglishis required; Spanish is a strong advantage. Arabic is a plus.

Based in MadridIf you are passionate about hospitality and would like to be part of theEm Sherifjourney in Madrid, we would love to hear from you!

📌 Floor manager (Madrid)
🏢 Em Sherif Group
📍 Madrid