Forward Deployed Engineer (FDE) (Madrid)

Forward Deployed Engineer (FDE) (Madrid)

11 sep
|
Wave Group
|
Madrid

11 sep

Wave Group

Madrid

? Job Title: Forward Deployed Engineer (FDE) x3

? Salary: ideally up to €90k (flex for strong candidates)

- up to 35% bonus (~20% standard, rest based on performance)

? + generous early-stage equity ? Location: Madrid (preferred) or Barcelona (1-2 office days)

? Company : autonomous AI agents for enterprise clients

? Team : ~30

? Funding : ~$25m (Series A)

About the company

This rapidly scaling start-up is building an AI-native platform that lets enterprise clients run high-volume operations through autonomous, conversational agents — voice, chat and messaging, deployed across dozens of countries in over 60 languages, for some of the largest employers in the world.

The company's core technical challenge is multi-agent orchestration that stays rock-solid at scale — reliable, secure and observable whether it's deployed for a healthcare provider in the US or a retailer in Latin America.

Founded by an experienced team with two prior successful exits, backed by a top-tier European VC, and already trusted by household-name enterprise customers.

About the role

You'll be the technical bridge between the company and enterprise customers in your market — understanding their workflows, configuring and extending the AI systems to fit, and staying accountable for real production outcomes,



not just a go-live.

This is a heavily hands-on role: most of your time is spent building and deploying (~70%), with the client-facing side being ~30%. You'll turn what you learn in the field into reusable modules and playbooks that speed up every deployment after yours.

✅ Must have requirements:

- Professional fluency in English ( plus Spanish, Italian and/or German)
- Direct customer-facing experience (FDE, field engineering, consulting or solutions roles)
- Strong foundation in Python, FastAPI
- Experience with LLMs & Agentic AI in production
- Comfortable moving between high-level problem definition and hands-on debugging
- Startup pace and mentality - high energy, ownership, proactiveness, hunger to innovate and succeed, comfortable operating with ambiguity

? Bonus points for:

- Full-cycle ownership : discovery → architecture → build → deploy → iterate on real production systems
- Experience with AI Voice Agents / Conversational AI
- Full-Stack & DevOps experience: React preferred; CI/CD; AWS/GCP/Azure
- Additional fluency in French or Portuguese
- FDE/Solution engineering experience specifically on agentic AI / LLM-based products, not just traditional SaaS

📌 Forward Deployed Engineer (FDE) (Madrid)
🏢 Wave Group
📍 Madrid

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