Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

About Cigna Healthcare

Cigna Healthcare is a integral health service company dedicated to transforming healthcare. With roots in the U.S. and operations in over 30 countries, we serve more than 180 million customers and patients worldwide. Ranked 13th on the Fortune 500 in 2025, Cigna is recognized as one of the most trusted and influential names in the industry.

Our mission is to improve the health, well‑being, and peace of mind of those we serve.

You’ll join a globally recognized organization where trust, clear communication, and a positive culture shape how we work. Our leaders are consistent, approachable, and supportive, helping you maintain balance while doing meaningful work.

We look for people who thrive in collaborative environments, care about meaningful change, and want to grow in a company that puts people first. At Cigna Healthcare, your work contributes to better care experiences and supports customers through important moments in their lives.

About the Role

You will support and manage established projects, small programmes, and low- to medium-complexity Epics within the Technology & Agile Product Enablement Team. The role may include regulatory change, digital enablement, customer journey improvement, and operational readiness initiatives.

You will work in a fast-paced and evolving environment where priorities may change. You will collaborate with colleagues across Business, Technology, Risk, Compliance, Operations, and Product, with appropriate guidance and support from more experienced delivery professionals.

What You’ll Do

- Manage established projects, small programmes, and low- to medium-complexity Epics across Business and (non)Technology, using mainly Agile, or hybrid delivery approaches as appropriate.
- Translate agreed objectives and requirements into clear delivery plans, milestones, actions, and practical next steps.
- Support Epic decomposition by applying effective analysis, attention to detail, and structured thinking to break outcomes into manageable features, work packages, and delivery activities.
- Maintain proportionate delivery governance, including plans, RAID logs, action and decision logs, status reporting, evidence capture, and stakeholder communications.
- Coordinate cross-functional teams and follow up on actions, dependencies, risks,



and issues to help maintain delivery momentum.
- Prepare clear, accurate, and concise updates for project forums and middle-management stakeholders, escalating matters when guidance or decisions are required.
- Support scoping, requirements gathering, impact assessment, business readiness, and change adoption activities.

Build effective working relationships across locations and functions, remaining adaptable when priorities, information, or delivery needs change.
- What You’ll Bring
- Practical experience supporting or coordinating projects, change initiatives, business analysis, operational delivery, or similar work is helpful; however, prior Epic Delivery Owner experience is not required.
- A strong willingness to learn, take on feedback, and develop delivery capability in a structured and supportive environment.
- The ability to learn quickly, pick up unfamiliar subject matter, and make progress without needing to know every detail at the outset.
- Good analytical capability and attention to detail, with the ability to organise information, identify dependencies, and support the decomposition of Epics into manageable deliverables.
- Clear written and verbal communication skills, with the confidence to engage with colleagues and middle-management stakeholders. The role provides development exposure to more senior leadership over time but be supported by team members / manager.

Skills Soft Skills

- A proactive, delivery-focused approach that values timely progress, learning, and continuous improvement over waiting for perfection.
- Learning agility and adaptability in fast-moving environments where priorities or information may change.
- A hardworking, energetic, and dependable approach, with a willingness to take ownership and follow through on commitments.
- Good relationship-building and stakeholder coordination skills, with the confidence to ask questions, seek guidance, and constructively challenge where appropriate.
- Strong attention to detail, sound judgement, and the ability to balance accuracy with pace.

Technical / Functional Skills

- Working knowledge of project, programme, or Epic delivery principles, or a clear interest in developing these capabilities.
- Awareness of Agile, SAFe, Waterfall,



or hybrid delivery approaches; practical expertise in all methods is not required.
- Ability to use, or quickly learn, JIRA or a similar work management tool.
- Good analytical and problem-solving skills to support requirements clarification, impact assessment, and Epic decomposition.
- Ability to maintain delivery plans, RAID logs, action logs, decision records, governance reporting, and other core delivery controls.
- Awareness of business readiness, change adoption, stakeholder communications, and operational impact considerations.
- Competence in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.

Experience with Microsoft Project is beneficial but not essential.

Preferred Skills

- A business-related qualification, relevant training, or equivalent practical experience.
- An introductory project, Agile, change, or business analysis qualification, or an interest in working towards one.
- Experience working with cross-functional or geographically dispersed teams.
- Exposure to regulated, technology-enabled, customer-focused, or operational change environments is beneficial but not essential.

Why Join Us

- You’ll receive a competitive salary and benefits package.
- You’ll work in a multicultural and hybrid working environment.
- You’ll have access to Private Medical Insurance and Employee Wellbeing Benefits.
- You’ll be supported through an Educational Development Program to continue building your skills.

About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.

📌 Project Manager (Epic Delivery Owner) (Madrid)
🏢 The Cigna Group
📍 Madrid