Experteer Overview In this role you will drive the delivery of assigned projects, ensuring goals are met on time, within scope and budget. You will coordinate cross-functional teams, align with client vision, and manage risks and changes to keep stakeholders informed. You’ll lead project demos, steering meetings, and post-project evaluations, focusing on customer satisfaction. This is a hands-on, client-facing position in a fast-growing Salesforce-centered environment. You will shape project outcomes and contribute to Omega CRM’s mission of delivering exceptional CX experiences. Compensaciones / Beneficios • Support pre-sales activities: design, estimation, planning, and assumptions. • Assign and supervise team tasks, including vacations and absences. • Manage progress to meet deadlines, scope, and budget. • Facilitate change requests and communicate schedule/budget impacts. • Provide project visibility to clients and the Customer Success Manager; lead follow-ups and steering committees. • Alert operations to deviations; establish communication and risk mitigation plans. • Monitor project documentation and ensure deliverables meet quality standards.



• Lead client demos and resolve implementation issues. • Manage customer relationships and drive satisfaction; pursue outcome-oriented objectives. • Evaluate project outcomes and identify lessons learned; solicit customer satisfaction surveys. • Identify potential Up u0026 Cross-Selling opportunities for the account. • Lead team retrospectives and foster internal improvements. • Participate in training and supervision to enhance team skills. Responsabilidades • +5 years of experience in Project Management with proven leadership of Salesforce projects • +3 years of experience in end-to-end CRM implementation processes • Solid hands-on experience with Salesforce Service Cloud and Marketing Cloud • Proven experience with Agile methodologies (SCRUM) and Jira or similar PM tools • Professional proficiency in English (Medium-High level) Requisitos principales • Permanent contract • Flexible Schedule • Certifications plan • Home Office • Adaptable retribution • Health insurance

📌 Salesforce Project Manager (Barcelona)
🏢 Dentsu
📍 Barcelona