Experteer Overview As International Customer Technology Lead, you shape the strategy for customer-facing tech to differentiate our integral partnerships. You bridge Commercial, IT, and strategic customers to translate needs into scalable digital solutions. You’ll drive API-enabled connectivity, automation, and enterprise platforms across international markets. The role focuses on governance, standardization, and cross-functional leadership to deliver value for hospitals, health systems, and procurement networks. This is a high-impact, boundary-spanning role in a culture that values innovation and collaboration.Compensaciones / Beneficios
- Define and own the International Customer Technology strategy and roadmap
- Identify and prioritize scalable use cases across Order-to-Cash, logistics, inventory visibility, master data, procurement connectivity, and related workflows
- Lead customer connectivity through APIs, automation, digital integration, and scalable business platforms
- Enable stronger business integration with hospitals, hospital groups, health systems, procurement organizations, GPOs, and other strategic customers
- Establish governance, prioritization, and decision-making for customer technology initiatives across international markets




- Drive standardization and avoid fragmented local solutions through reusable platforms, templates, and integration approaches
- Serve as a sparring partner for enabling technology teams, helping shape early-stage technology adoption with key hospitals
- Help shape the internal organization's vision around customer connectivity by bringing customer needs, business value, and partnership opportunities into upstream technology discussions
- International Customer Technology roadmap
- Governance framework for customer connectivity initiatives
- API and business integration strategy
- Standardized customer connectivity approach across international markets
- Technology-enabled value propositions for strategic customer partnershipsResponsabilidades
- Commercial experience within MedTech, healthcare, or a comparable B2B environment
- Strong understanding of hospital business processes and customer operations
- Knowledge of APIs, ERP integration, CRM, and enterprise business platforms
- Proven cross-functional leadership and stakeholder management across business and technology teamsRequisitos principales
- annual bonus
- vacation days
- parental leave (minimum 12 weeks)
- bereavement leave
- well-being reimbursement
- insurance plans

📌 Customer Technology Lead (M/F/D) - International (Madrid)
🏢 Johnson u0026 Johnson
📍 Madrid