Amenitiz is seeking an experienced Manager of Customer Success to lead the Long Tail team and drive measurable impact on Net Revenue Retention for Tier 3 accounts. In this high-visibility role you will own strategy and execution for a five-person CS team, shifting from reactive churn requests to proactive retention, leveraging health signals, data, and cross-functional collaboration to reduce churn and grow customer value.
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📌 Head of Proactive Customer Success & Retention – Tier 3 (Madrid)
🏢 Amenitiz
📍 Madrid
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