11 sep
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Werfen
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Barcelona
Job SummaryThe Sales Application Specialist Biotechnology (SAS Biotech) is a mixed figure including both sales and technical responsibilities, being his/her main job tasks will be to actively promote and sell our products and solutions while keeping a good track on the technical status of the instrumentation park, reagent stocks and IT solutions. He/she will have special focus on the Central Lab and Clinical Areas such as Pathology, Hematology, Genetics Departments, Oncology Labs and Research Institutes, with proven knowledge and hands-on experience in molecular technologies, particularly Next Generation Sequencing (NGS) and qPCR/Real-Time PCR, and with additional knowledge of Cytogenetics techniques, such as FISH, highly valuable.The SAS Biotech will provide our customers with solutions that adapt to their changing needs, creating a relationship of trust that will bring value to our customers and the Company in the medium and long term.Key Accountabilities- Achieve sales and commercial targets established by the Company.- Provides application support.- Supports laboratory organization improvement by providing technical advice and tailored solutions, with particular focus on NGS and qPCR workflows.- Encourages cross-selling by providing product information and introducing cost/efficiency molecular techniques, especially NGS, qPCR-based solutions and Cytogenetics.- Resolves commercial matters related to Cytogenetics with agility, proactively seeking solutions and progressively building autonomy in decision-making and customer follow-up.- Be able to present our products and concepts to institutions, end-user groups, clinicians,
and expert groups.- Create a network of trust within the organization and organizes other colleagues in field visits.- Coordination skills to organize instrument installations interacting with the different departments involved (Logistics, Technical Service, Marketing...), as well as to perform product and service demonstrations.- Can keep the training level of our user’s instruments and reagents and manage appropriate documentation.- Be a team player that works together with the KAM and Business Unit in the management of opportunities and risks.- Has a global point of view that allows him/her to check the service level offered by the different departments of the Company assigned centers, therefore reducing the risk of complaints.- Provides troubleshooting for technical enquiries.- Solves product incidents at technical level in coordination with HelpLine, Technical Service and Product Managers.- Tender management (specification and profitability analysis, preparation of the necessary documentation, litigation support).- Provides first level (remote and/or on-site) of technical support to customer accounts regarding the products, applications and operations, assisting them with the integration of systems in their laboratories.- Ensures the Compliance with Ethical Code.Networking/Key relationships- Key Account Manager- Sales Application Specialists Manager- Area Manager- Business Unit (Business Unit Manager, Product Managers)- Technical Support Team (Field Service Engineer, Helpline,
Service Area Manager)- Logistics (Customer Service)- Contracting Department- Quality Assurance / Regulatory AffairsMinimum Knowledge & Experience required for the position:- Education:- Bachelor’s Degree in Life Sciences, Molecular Biology, Genetics, Biotechnology or related discipline.- Experience:- Proven experience in molecular biology technologies, with priority given to candidates with solid knowledge and practical experience in NGS and qPCR/Real-Time PCR workflows.- Experience in Clinical Areas such as Pathology, Hemathology and Genetics is also desirable.- Knowledge of oncology, genetic testing, oncological markers and molecular diagnostics will be highly considered.- Ability to understand, explain and support end-to-end molecular workflows, including sample preparation, assay set-up, data generation and basic interpretation of NGS and qPCR results.- Experience in Fluorescence in situ hybridization (FISH) technique is highly valuable.- Sales experience in the Oncology, Molecular Diagnostics, IVD or NGS market will be favorably considered.- Additional Skills/Knowledge:- Language: Fluent EnglishSkills & Capabilities:The adecuado candidate for this position will exhibit the following skills and competencies:- Focus on results and the customer.- Flexibility, reliability, adaptability to the changes, anticipation.- Self-control, discipline and monitoring of guidelines.- Listen and communicate clearly, assertiveness.- Team and individual work capability.- Market and product knowledge- Sales and influence skills.- Establishes relations with customers based on trust and confidence.- Self-training capacity.Travel requirements:- Daily work in designed area (Catalunya/Baleares/Valencia/Murcia)- Up to 30-40% of time
📌 Sales Application Specialist Biotechnology (Area Este) (Barcelona)
🏢 Werfen
📍 Barcelona