About Us

Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a general company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide.
For the better. Together. .The AF Gateway Operations Specialist is dedicated to providing expertise, supporting the organisation's objectives through the application of specialised knowledge and skills. This role focuses on delivering high quality results in AF Gateway Operations and contributing to strategic initiatives.

This position manages the transportation and compliance of an outbound shipment from pick up to customer billing, ensuring service commitments are achieved and company objectives met.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Initiates the shipment processing and confirms the destination leg routing and tracking events

Pays terminal charges and confirms AMS information and customs clearance status

Schedules and monitors airport transfers

Creates broker arrival notices for internal or external broker

Contributes to implementation of department procedures to maximize productivity

Assigns tasks as required to internal departments

Monitors, assigns, and ensures the resolution of any accounts payable issues within area of responsibility





Opening of inbound masters

Daily tracking of all inbound shipments

Verify all required documents scanned by origin

Update TMS with all needed milestones

Pay terminal charges

Arrange transfer, when needed, to HWL whse or offsite CFS under bond (1F)

Issue arrival notice to branch which includes Firmscode, LFD, and any other relevant information

Bill relevant charges to hawb level and close mawb

Provide exception reporting daily

Additional tasks as assigned by the Supervisor

SUPERVISORY RESPONSIBILITIES

This position does not supervise any direct reports.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE:

High School Diploma

1 to 3 years of previous experience in freight forwarding industry preferred

Completion of any industry related course is a plus

Excellent verbal and written communication skills in English and Spanish

Excellent organizational skills and attention to detail





Proficient with Microsoft Office

KNOWLEDGE, SKILLS & ATTRIBUTES

Self-confident, creative, innovative

Can work at all levels of the organization

Can make something complex easy to understand

Can move from strategic to detailed focus easily

Willing to help; looks for solutions; coaches others in finding their own solutions

Values each person no matter their position, empathetic

Team oriented. Willing to coach and receive coaching. Willing to lead and to follow depending on the situation. Eager to go above and beyond when needed to be successful

Curious and continuously looking for ways to learn and grow

Customer-focused

Organizational skills

PHYSICAL DEMANDS

Frequently required to stand, and walk

Regularly required to sit for extended periods

Regularly uses arms to reach, hands and fingers for computer and phone use

Speaking clearly and listening for heavy phone contact

Requires close-up and computer screen distance vision ability

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The work environment characteristics are similar of those of an office setting with various office equipment.

Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you!

If you are excited by this fantastic opportunity and have what it takes, then click APPLY!

📌 Airfreight Import Gateway Specialist (Lagunilla)
🏢 Hellmann Worldwide Logistics
📍 Lagunilla