General Manager (Ibiza)

General Manager (Ibiza)

11 sep
|
Soho House
|
Ibiza

11 sep

Soho House

Ibiza

Soho Farmhouse Ibiza

Set in a working olive grove, Farmhouse Ibiza brings all the things we love about Soho Farmhouse in Oxfordshire to members living and visiting the White Island including bedrooms, an outdoor pool, a holistic wellness experience with a gym, yoga deck and treatment rooms and an organic kitchen garden restaurant and bar.

The Role

The General Manager at Farmhouse Ibiza will ensure that Soho House provides a warm, safe, secure, inclusive and transparent environment for all members, guests and team members at all times. The General Manager is ultimately responsible for the day to day running of the business, financial performance and member satisfaction, however the role is multi-faceted. The role requires the ability to demonstrate a professional approach, working with a range of managers both within the site as well as support teams including finance, people, membership and health and safety.

Main Duties
- Overseeing and driving of an inclusive environment that ensures every member and team member both feels and embodies the Soho House Pillars and Values




- Implementing, overseeing and understanding the commercial viability of your business
- Effective hands-on day to day management and problem solving both front and back of house operations

Performance standards
- Ensuring all products delivered to members and guests are in line with the company specification. Highlighting and overseeing proactive training for all team members to ensure consistency
- Demonstrating a commercial ability and awareness to both maximize and celebrate annual events
- Work with HOD's to ensure departmental budgets are met consistently
- Ensure that all departments rotas are forecasted, costed and published in line with the company standards
- To aim, achieve and maintain minimum 90% mystery shopper score in all departments
- Ensure retention of team members in line with company standards

Management expectations and accountabilities
- Responsibility for feedback, trai

📌 General Manager (Ibiza)
🏢 Soho House
📍 Ibiza

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