Job Requirements
At Lineage, helping to feed the world is more than a job - it’s a purpose we live every day. Lineage is the world’s largest and most innovative provider of temperature-controlled logistics solutions.

We are looking for an experienced Operations Manager to join our team in Milagro and take overall responsibility for the day-to-day operational performance of our site. This is a key leadership role, working closely with colleagues across Operations, Transport, Engineering, HR, Finance, Customer Service and QHSSE to deliver safe, efficient and customer-focused operations.
- What you’ll be doing

As an Deputy Operations Manager, you will:
- Lead and oversee the site's operational teams, ensuring safe, efficient and high-quality warehouse operations.
- Take ownership of operational performance, ensuring customer requirements, production targets and KPIs are consistently achieved.
- Champion a strong health, safety, quality and compliance culture, ensuring relevant standards, policies and procedures are followed.
- Lead audit readiness and support internal, external,



customer and regulatory audits, ensuring corrective actions are completed effectively.
- Build strong relationships with customers, internal teams and external partners, understanding their requirements and ensuring these are delivered.
- Support new customer onboarding and help identify opportunities to improve service and grow the business.
- Manage labour planning and productivity, balancing permanent employees, agency resource and overtime to meet operational and budget requirements.
- Monitor operational costs, including equipment, repairs, damages and customer charges, identifying opportunities for greater efficiency.
- Lead, develop and engage the operational team through clear objectives, regular performance conversations, coaching and development.
- Support recruitment, performance management, absence management and other people-related processes.
- Drive a culture of continuous impr

📌 Deputy Operations Manager (Milagro)
🏢 Lineage Logistics
📍 Milagro