COFCO International is a global agri-business with a clear vision, strong values and a positive culture, focused on being a leader in the global grains, oilseeds and sugar supply chains. We provide the food the world needs in a responsible way. Headquartered is Geneva, Switzerland, we are ambitious, with the right structures and culture to meet the world's increasing and changing needs. With 11,000+ people in 35 countries, our general portfolio includes assets across the Americas, Europe, Africa, Middle East, and Asia-Pacific. We trade with over 50 nations, while providing farmers unique direct access to the growing Chinese market.

JOB PURPOSE:
Reporting to the Global IT Services Manager will work with IT teams from different locations at COFCO International, to deliver a unified technology service and support across IT Service Towers (End User Productivity & Data Services, Network, Cloud, and Security) connecting with Corporate Applications and specialized software developed in house.
As the IT Service Manager,



you are accountable for the delivery of service for the company's Cloud/SAP, Network, User Productivity, and Data Services and Security in a matrix organization. The role will require working closely with the heads of IT Service towers and Global Head of IT Operations to deliver, define and align global standards and infrastructure operations strategy while managing vendors to deliver IT services aligned with the strategic global operating model.

RESPONSIBILITIES:
- Manage and lead the IT Services Operations for the scope outlined above;
- Through regular service delivery meetings to identify development and growth opportunities across towers;
- Work across teams within the Operations, Security, and Infrastructure teams;
- Vendor manages all 3rd party suppliers to ensure service is delivered to high quality;
- Support the major incident process by assuming the role of Incident, Resolution, or Communications Manager where necessary Additionally, where approp

📌 IT Service Manager (Barcelona)
🏢 Cofco International North America
📍 Barcelona