Job Title:
Customer Service Representative (Spanish-speaking) - On-site WE01
Job Description
Experience the power of a game-changing career
Want to be part of an innovative and growing team? We’re a general technology and services leader that powers the brands of the future. We help well-known brands, the ones you use every day, improve their businesses with technology and integrated solutions, in over 70 countries.
If you’re looking for a career that will challenge you, provide opportunities to grow, and allow you to make an impact, join us as a Customer Service Representative
Career growth and personal development
We’ll give you the skills and opportunities to grow your career, while working in an international and dynamic environment.
What you will do in this role
- Identify and assess customers’ needs, handling consultations, after-sales requests, and general enquiries.
- Manage customer communications through email and chat, providing accurate and complete information.
- Handle customer complaints, find appropriate solutions, and follow up to ensure resolution.




- Build strong customer relationships through empathy, clear communication, and a customer-first approach.
- Manage the CRM system, keeping customer interactions, accounts, files, and databases up to date.
- Collaborate with Sales, Finance, Administration, and other departments to support customer processes and operations.
Your qualifications
- Have a proficient or bilingual level of Spanish and advanced level of English
- Previous experience in customer service, helpdesk, or a similar role is valuable.
- Strong written and verbal communication skills with excellent interpersonal abilities.
- Customer-focused and detail-oriented, with a genuine commitment to providing high-quality service.
- Able to multi-task, prioritize, and find effective solutions in a fast-paced environment.
- Flexible, resourceful, proactive, and dynamic.
- A true team player who enjoys working towards both individual and team goals

📌 Customer Service Representative (Barcelona)
🏢 CNX
📍 Barcelona