About the Role

As a Technical Consultant, you will play a pivotal role in ensuring our customers receive exceptional support and technical guidance. You'll collaborate closely with clients and internal teams to deliver solutions that meet evolving requirements.

Key responsibilities:
Customer Support:
- Triage and resolve incoming requests, escalating bugs to the development team.
- Provide remote support on weekends as scheduled.

Solution Delivery:
- Deliver minor changes requested by live customers.

Technical Account Management:
- Proactive approach to live customers to follow-up on system performance, future plans for upgrade and in general enhance customer engagement with our solutions.

Technical Skills Required:
- Containers & Orchestration: Familiarity with Docker Swarm and Kubernetes.
- Elastic Stack: Experience in querying, implementation and management.
- Web Services: Knowledge of RESTful APIs and SOAP.
- System Administration:



Proficiency in Linux/Windows system monitoring and automation.
- Development & Scripting:
- PowerShell scripting skills.
- Basic C# knowledge.

Soft Skills & Attributes:
- Problem-solving and innovation.
- Self-motivation and adaptability to new technologies.
- Previous experience in technical support and/or financial services is desirable

Tipo de puesto: Jornada completa, Contrato fijo

Preguntas para la solicitud:
- Eres residente y tienes permiso para trabajar en España (o zona Euro)?

Educación:
- Licenciatura/Grado (Obligatorio)

Experiência:
- Systems administration: 4 años (Obligatorio)
- Elasticsearch: 2 años (Deseable)
- Kubernetes: 2 años (Deseable)
- Linux: 2 años (Deseable)

Idioma:
- Inglés (Obligatorio)

Ubicación del trabajo: Empleo remoto

📌 Technical Consultant (España)
🏢 Ingenuous
📍 España