As aSite Account Manager, you will befully dedicated to a single Integral High-Tech customer site, acting as the primary interface between the client and Ecolab/Nalco Water operations.
Key Responsibilities:
Client & Site Management
- Act as the main point of contact for a dedicated customer site.
- Lead and coordinate regular client meetings, operational reviews, and planning sessions.
- Ensure high levels of customer satisfaction, trust, and long-term relationship stability.
- Manage day‑to‑day communication with the client, anticipating needs and resolving issues proactively.

People & Operations Management
- Coordinate and support onsite service teams (technicians, operators, internal stakeholders).
- Ensure effective planning, scheduling, and prioritisation of activities at site level.
- Lead internal coordination between service, technical, and support functions.
- Drive strong engagement, communication, and collaboration across all parties involved.

Planning, Coordination & Continuous Improvement
- Own site-level planning, execution follow‑up, and performance monitoring.




- Ensure alignment with contractual commitments, safety standards, and operational KPIs.
- Identify opportunities to improve processes, communication flows, and service efficiency.

Commercial Support (Secondary)
- Identify upselling or cross‑selling opportunities in close collaboration with sales.
- Support commercial initiatives when relevant, but without primary sales targets.
- Contribute to contract renewals and long‑term account stability.

Who You Are:
- A strong relationship manager with excellent communication and coordination skills.
- Comfortable leading meetings, aligning stakeholders, and managing expectations.
- Service‑oriented, reliable, and focused on long‑term partnerships.
- Structured, organised, and confident managing complex operational environments.
- Commercial awareness is a plus, but not the core of the role.

Qualifications & Experience:
- Experience in account manage

📌 Site Account Manager (Zaragoza)
🏢 Ecolab
📍 Zaragoza