When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a integral service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.
Job Title
Field Service Engineer

Location(s)
Spain - Remote (Field Based)
Job Description
Purpose
To build a professional relationship with the client. Carrying-out preventive maintenance, repairs, installations, upgrades and related technical field work of the equipment. Selling of Instruments, accessories, consumables, contracts, software and upgrades to mainly our current customers.
Responsibilities
You are responsible to uphold a professional relationship with the client as well as for the proper functioning (including maintenance)



of instruments and devices.
You will support users to use these devices optimally. The targets that have been agreed upon, efficient use of time and a good preparation of your own work are of great importance within this context.
You will attend shows, training sessions and technical workshops and you take care of the associated (administrative) follow-up.
The communication from the client to the customer service engineer will initially go through Customer Care (CC).
Operational Client relations
Responsible for maintaining professional contacts with the client, relieving the client of any concern during all phases of the job with the goal of maintaining customer satisfaction in the area of service and support and enhancing the relationship with the client by identifying and reporting complaints.
Responsible for communicating with the customer (with/via CC) about activities and providing information about schedu

📌 Field Service Engineer (España)
🏢 Perkinelmer
📍 España