Description
Are you interested in working for a world-renowned fashion brand?

YOU CAN WORK FROM HOM FROM ANYWHERE IN SPAIN

Our company:
Your future project:
The brand you will work for is an internationally famous multinational which designs, manufactures and markets women's, men's and children's clothing and accessories.

We want to inspire through your passion for style and culture. Attention to the small details and a modern design are part of our Mediterranean and contemporary style.

Join our exciting and successful team to enter the fashion world.

Your role:
- Escalate potential service issues. To follow all the processes and procedures of the project.
- Ensure contractual SLA is maintained.
- Provide cover for other advisors in their absence, either within the same team or across teams.
- Liaise with Team Leader/QA/Trainer/TM on specific projects where requested.
- To understand and comply with administrative duties including holiday, sickness and overtime forms in a timely and accurate manner.
- To attend regular Team Meetings.




- To work on additional tasks required by Team Leader/QA/Trainer/TM connected to keeping up the service performance, quality and customer satisfaction.

Hours and Benefits:
- 39 hours/week (rotating shift): Monday to Sunday from 09:00 to 21:00
- Salary: 18.000 Euros gross/year + up to 1.500 Euros gross/year
- Ongoing training
- Possibility to grow within the company

Why apply?
- A large variety of discounts with our partners
- Free weekly and after work activities
- We promote intercompany mobility to work at any of our sites around the world. We have more than 140 locations in over 35 countries
- Real growth opportunities to progress
- New and modern office in the Poblenou area
- Receive a bonus starting from 300 euros for referring your friends

Requirements:
- You are native level speaker of German
- You are fluent in English
- Sales background/experience preferable
- Good disposition to work in a customer service environment
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📌 At Home Fashion Customer Representative (Valencia)
🏢 Webhelp
📍 Valencia