We are seeking a reliable IT Support Technician (Level 1) to provide scheduled on-site technical support.The role will involve regular visits (approximately 10 per month) to assist with day-to-day IT support requirements. Compensation will be provided on a per-visit basis.
Key Requirements:
- Fluency in Spanish and English:
- Legal authorization to work in Spain
- Strong basic IT troubleshooting skills
- Good communication and customer service skills
- Ability to work independently and manage assigned visits
Responsibilities:
- Provide first-line technical support for desktops, laptops, and peripherals
- Assist users with hardware and software-related issues
- Perform basic installations, configurations, and updates
- Support printer and network connectivity troubleshooting
- Maintain clear documentation of support activities
- Escalate complex technical issues when required