Location: Madrid, Spain (Hybrid)
Language: English speaking (Spanish a plus, not essential)
Our client is a fast-growing HR technology company whose SaaS platform helps businesses streamline people operations from onboarding and payroll to performance and engagement.

Backed by strong recent growth, they are expanding their Madrid-based commercial team and looking for an Account Manager to own and grow a portfolio of existing customers.

As Account Manager, you'll be the primary point of contact for a book of existing clients, responsible for retention, growth and satisfaction across the customer lifecycle. You'll work closely with Customer Success, Product and Sales to make sure clients get maximum value from the platform to identify opportunities to expand accounts.

Own a portfolio of existing clients across Europe & US,



acting as their main point of contact post-sale
Collaborate with Customer Success and Product teams to feed back client needs
Maintain accurate pipeline and account data in the CRM

Proven experience in an Account Management, Customer Success, or similar client-facing revenue role SaaS experience strongly preferred
Fluent English (spoken and written) required; Spanish is a plus
Strong communication and stakeholder management skills, confident presenting to HR leaders and decision-makers
Based in or able to work hybrid from Madrid

Hybrid working model (Madrid office + remote flexibility)
Private health insurance

📌 Account Management Support Executive (Madrid)
🏢 Fox Talent
📍 Madrid