- Handle customer inquiries by phone, email, and social media regarding orders, transportation, and the CrowdFarming philosophy
- Explain how CrowdFarming works and the importance of direct trade to customers
- Resolve delivery delays, damaged goods, and outstanding questions
- Represent CrowdFarming to customers and ensure a high standard of customer service
- Experience the daily surprises and challenges of farming

Requirements

- German at native level, with good Spanish and English skills
- At least 1 year of customer service experience
- Professional experience in sales, logistics, agriculture, or e-commerce
- Ability to work independently while also being a strong team player
- Flexibility, ambition, and the ability to remain calm under pressure
- A passion for sustainability and environmental values
- Availability to work 8 hours per day, 5 days a week, from Monday to Sunday




- Weekend work approximately once every 5 weeks; compensatory days off are provided

Core Competencies

Demonstrates strong customer service skills with a focus on resolving inquiries and issues related to orders and logistics. Proficient in German, Spanish, and English, with a passion for sustainability and the ability to work effectively in a team-oriented environment.

Highest-signal resume keywords

- Customer Service Experience
- German Language Proficiency
- Sales Experience
- Logistics Knowledge
- E-Commerce Experience

ATS Optimization Keywords

Soft Skills

- Team Player
- Flexibility
- Calm Under Pressure
- Ambition

Industry Keywords

- CrowdFarming
- Direct Trade
- Sustainability
- Agriculture

#J-18808-Ljbffr

📌 German Customer Service Representative (Madrid)
🏢 Jobtailor
📍 Madrid