10 sep
|
Kudelski Security
|
Granadilla
10 sep
Kudelski Security
Granadilla
Your Mission As a Security Analyst Level 1, you are the first line of defense within our 24x7 Managed Detection & Response (MDR) operations, part of the Cyber Fusion Center (CFC) / SOC.
Lea el resumen de esta ocasión para comprender qué habilidades, incluidas las habilidades interpersonales relevantes y el dominio de paquetes de software, se requieren.
Your mission is to monitor, triage, and validate security alerts, ensuring timely escalation of confirmed threats while maintaining high operational quality across a multi-client SOC environment. You will operate within clearly defined procedures, using modern security tooling and AI-assisted workflows to improve investigation efficiency, documentation quality, and learning velocity—while adhering strictly to escalation paths, data-handling rules, and security policies.
You are based in Madrid, Spain, working a 24/7 shift rotation (morning, evening, night, and weekends) in a permanent, full-time role, reporting to the SOC Manager within a team of 15-20 L1 Analysts. Your responsibilities will be: 1. General responsibilities
- Monitor and triage security alerts generated by SIEM, EDR/XDR, firewalls, ICS/OT, and other security technologies to determine if further investigation or customer action is warranted.
- Perform first-level incident analysis, validation, and classification following SOPs and playbooks.
- Escalate confirmed, suspicious, or complex incidents to Tier 2 with clear, structured, and complete documentation (what happened, evidence, scope, actions taken, recommended next steps).
- Respond to alerts and tickets within defined SLAs and document all investigation steps accurately in the ticketing system.
- Adhere to internal policies, procedures, and security best practices to protect customer and company data.
- Participate in shift handovers, ensuring continuity of investigations and clear ownership of next actions.
- Contribute to customer satisfaction by handling customer interactions professionally
📌 Security Analyst Tier 1 (Granadilla)
🏢 Kudelski Security
📍 Granadilla