JOB TITLE

Project Manager

JOB SUMMARY

Project Manager position is a part of Operations team, its main mission is to provide complete audio-visual solutions for clients, it has the technical experience and aptitude that will successfully lead processes and drive results of the client installation experience. The Project Manager will manage complex and premier projects with our clients & provide Pre & Post sales technical support for audio, video and scents installations.

CORE RESPONSIBILITIES

Ensures the completed system performs as required through commissioning equipment that meets all Mood Media client specifications.
Source and evaluate new products for use on current and future projects.
Provides ongoing support for completed projects internally and direct to the client.
Provides comprehensive plans/instructions in respect of installations and to liaise with the installer to ensure that the work is carried out to the client's total satisfaction and in accordance with SLA's defined with the client.
Supports and develops colleague's knowledge within the same office and wider global teams.
Works with integral teams developing solutions, generating accurate costings, and gathering information for key clients.
Provide end to end ownership of their projects, working closely with subcos scheduling their tasks, and providing all required advice, including but not limited to, technical advice, attendance date confirmation, equipment substitutions.
Liaise with Subcontractors where in-depth SOW discussions are required and negotiate project prices.
Ensure Methods Statements, Risk Assessments and Scope of Work documents are correctly written and detailed enough for your project.




Processing and follow-up of health & safety documentation, in all those projects where required.
Set up and management of the visual content platform, for the correct development of projects, especially in the kickoff for new client.
Provides support in updating visual content when required.
Provides support to technical support area when required
Be prepared to carry out occasional overseas work as required.
Detect and escalate any serious or major incident to the Local Operations Manager.

KNOWLEDGE, SKILLS AND ABILITIES

Excellent audio-visual product knowledge with experience in specifying and installing this equipment.
Min 5 Years industry or associated industry (within an AV environment) experience.
Experience with global project deployment and support
CTS Qualification (preferable).
Demonstrable experience with video walls & other display technologies.
Demonstrable and experience with AV systems. Design, Deployment & Support.
Excellent written and verbal communication skills
Ability to facilitate scheduled deadlines and manage multiple projects
Ability to work under pressure
English language proficiency

IDEAL CHARACTERISTICS

Working with Change
Managing Self and other team members
High Level of Customer Focus and Contact
Understanding the Business
Creative in developing innovative solutions and procedures
IT knowledge and ability
High Level and detailed AV Product knowledge and awareness
Resolutive
Collaborative
Empathy
Optimistic & Energetic
Work as a team

DEVELOPMENT GOALS
Enhanced training and certification
Career progression to Senior/Lead Technical PM/COE

AREAS OF MEASUREMENT

Cost Control of Projects
Designs Accuracy
SLA achievement for tasks

📌 Project Manager (Barcelona)
🏢 Mood Media EMEA
📍 Barcelona