CUSTOMER REALTIONSHIP COORDINATOR (Barcelona)

CUSTOMER REALTIONSHIP COORDINATOR (Barcelona)

10 sep
|
FTZ MARKETING OUTSOURCING
|
Barcelona

10 sep

FTZ MARKETING OUTSOURCING

Barcelona

FTZ Marketing Outsourcing SL, we are looking for a SENIOR Coordinator to develop a project for a multinational IT Sector.

Functions

- Work on the projects from the moment they are assigned until the favorable resolution.
- Support in attracting clients in an R&D; project. (No SALES)
- Research and Selection business profiles for the different programs of the R&D; department
- Preparation of customer profiles and reports
- Database management and development
- Effective follow-up and engagement with internal and external stakeholders, advice on customer profiles and the interaction strategy according to the products.
- Coordinate interactions between different departments involved in the activity.
- Project planning and execution
- Recruitment, coordination and configuration of the interaction with the client
- B2B/B2C telephone profiles and interviews
- Business travel planning
- Planning, management and coordination of events (workshops, usability tests, visits, travel organization)
- Summarize all the information generated in the process of construction of activities, maintenance of project records and interaction with the client
- Monitoring of the levels of satisfaction and quality of the interactions proposed in telephone interviews, visits to the client's facilities
- Manage and develop your project reports.

GROSS ANNUAL SALARY: € 26.000

JOB: Sant Cugat del Vallès/ Remote (Hybrid)

Established hours: 9:00 a.m. to 1:00 p.m. and from 2:00 p.m.



to 6:00 p.m. (Monday to Friday)

Important: Experience in market studies and team management will be valued

Requisitos mínimos

- Minimum studies: Degree in: Business Administration and Management / market studies / Communication and advertising / Marketing

· Minimum experience: At least 5 years

· Essential resident in: Barcelona & sorroundings

· Minimum requirements:

- Experience in Call Center - Used to make cold calls to contact clients and involve them in the required projects. Contact and customer loyalty (NO sales)
- Experience and development in active market research.
- Experience as a coordinator in multinationals.
- Attention and development of processes to carry out a project.
- English / Spanish: Bilingual German / French (PLUS)
- Experience in Office package (a high level of Power Point and Excel is required).
- CRM Mastery
- Entrepreneur and versatile, enthusiastic person, negotiation and conflict management power, organized, methodical, customer oriented, persevering and great communication skills, sociable, skilled in teamwork and used to working for objectives and milestones, proactive, strategic vision .
- Multitasking, problem solving, time management
- Long-term business vision, we seek a decisive mind!

Ventajas sociales

- Teletrabajo

Especialidad

- (Seleccionar)

Horario

- 9:00 a 13:00 y de 14:00 a 18:00 (Lunes a Viernes)

📌 CUSTOMER REALTIONSHIP COORDINATOR (Barcelona)
🏢 FTZ MARKETING OUTSOURCING
📍 Barcelona

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