Customer Service Representative with High Level of English3 weeks ago Be among the first 25 applicants.

Our client is a leader in foot health, dedicated to empowering individuals to live life to the fullest through comfortable and confident movement. Through cutting‑edge research, innovative development, and collaborative partnerships, they strive to unlock the full potential of human movement by prioritizing foot health and well‑being.

What's your mission?

Customer Advocate: Act as a passionate advocate for our customers, ensuring their needs and concerns are addressed effectively and efficiently.

Product Expert: Develop and maintain a deep understanding of our products and services to provide accurate and insightful information to customers.

Omnichannel Specialist: Deliver seamless and exceptional customer support across all channels, including phone, email, chat, and social media.

Problem Solver: Analyse customer issues, identify root causes, and proactively offer personalized solutions.

Brand Ambassador: Authentically represent the brand and its values in every interaction, fostering positive customer relationships.

Requirements

Excellent Communication: Fluent in English with exceptional grammar and spelling.

Customer‑Centric Approach: A genuine passion for delivering outstanding customer service,



with the ability to handle sensitive calls with empathy and understanding.

Strong Administrative & Analytical Skills: Proven ability to manage administrative tasks efficiently and accurately with a keen eye for detail.

Proactive Problem‑Solving: A professional and proactive approach to identifying and resolving customer issues effectively.

Benefits

Start Date: January 2026

Position: Customer Service Representative

Hours: 39 hours per week

Work Schedule: Monday to Sunday between 10 pm & 7 am

Salary: €18,095 gross per year

Holidays: 24 calendar days

Work Model: Hybrid or Work From Home

Training: 1 week of training from Monday to Friday – 9:00 am to 6:00 pm

Office Location: Barcelona (La Sagrera)

Additional Perks

Career Growth: Ongoing training and development.

Well‑being Support: Confidential counselling and resources.

Perks & Discounts: Exclusive offers and rewards.

Health Benefits: Discounted health insurance.

Skill Development: LinkedIn Learning and certifications.

Referral Program: Bring a friend and get a referral bonus.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Customer Service

IT Services and IT Consulting

📌 Customer Service Representative With High Level Of English - A Year (Madrid)
🏢 CPM CX Centre
📍 Madrid