Customer Due Diligence is how N26 keeps millions of accounts safe and compliant without slowing down our customers' everyday banking.

Our ambition is trust at scale: seamless compliance that operates continuously in the background, protecting the bank while keeping user friction to an absolute minimum. We build our core compliance infrastructure in-house, owning our orchestration, verification workflows, and AI automation rather than relying on off-the-shelf vendor limitations, and the group is now evolving from static onboarding checks to an intelligent, real-time lifecycle system.

As Product

Lead for Customer Due Diligence, you will own the end to end product vision and strategy across four critical domain streams: automated data collection (tax, address, AML questionnaire), AI-powered KYC operations, risk-based Enhanced Due Diligence (EDD), and the ongoing Customer Identity Lifecycle (re-verification and eligibility). Working at the intersection of applied AI, financial crime regulations, and core product UX, you will lead the teams’ shipping capabilities that keep N26 fully compliant across Europe, without customers ever feeling the complexity behind it. building problem statements from data, client voice and operational data rather than assumption.

Build for a regulated bank: Product Leadership & Impact: 6+ years in product management, including 2+ years in a product leadership role with at least one shipped product or major capability owned end-to-end,



alongside a proven track record of managing, coaching, and mentoring PMs & Business Managers. Deep experience operating within regulated fintech or banking environments, with direct domain exposure to KYC, AML, Enhanced Due Diligence (EDD), or identity lifecycle systems.

Regulatory Navigation & Governance: Proven ability to partner directly with MLROs, Compliance teams, Legal, and auditors: translating evolving regulatory frameworks (e.g., Data Fluency & Strategic Rigor: High analytical rigor with a track record of instrumenting complex metric ecosystems (balancing conversion rates with counter-metrics like risk exposure and operational cost) to defend strategic decisions.

Executive Presence & Stakeholder Alignment: Exceptional written and verbal communication skills in English, with the versatility to influence executive leadership, align cross-functional stakeholders (Ops, Legal, Tech), and go deep with engineering teams.

Background in operational process optimization and AI-driven case management tooling. Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation. As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. Additional day of annual leave for each year of service. A relocation package with visa support for those who need it. #

📌 Lead Product Manager - Customer Due Diligence (Barcelona)
🏢 N26
📍 Barcelona