10 sep
|
Gracia101 Talent Solutions
|
Murcia
10 sep
Gracia101 Talent Solutions
Murcia
We are looking for a Salesforce Marketing Cloud Consultant to join our Global Tech Commercial & Marketing Services (GCMS) team, a collaborative global team of around 15 professionals.
In this role, you will sit at the intersection of CRM, digital marketing, customer data, and content , helping to design, execute, and optimize engaging customer experiences across inbound and outbound channels.
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You’ll work closely with marketing, brand, creative, technology, and operational teams to turn business and campaign requirements into effective, data-driven customer journeys.
The idóneo candidate combines hands-on Salesforce Marketing Cloud expertise with a consulting mindset, strong stakeholder management skills, and a genuine interest in improving how marketing technology is used to engage customers.
What You’ll Do
- Manage and execute small to mid-size CRM and digital marketing campaigns using Salesforce Marketing Cloud.
- Build and optimize customer journeys and automated lifecycle programs using Journey Builder, Automation Studio, Email Studio, and Contact Builder.
- Support campaigns end-to-end, from briefing and content coordination through segmentation, deployment, QA, and performance analysis.
- Create and optimize personalized communications and multi-step customer journeys.
- Plan and execute A/B tests and use insights to improve engagement and campaign effectiveness.
- Work with customer and marketing data to create segments in Salesforce Data Cloud (Data 360) and activate them across relevant platforms.
- Troubleshoot CRM and SFMC issues, including data, deliverability, journeys, and automations.
- Provide guidance to internal teams and markets on SFMC best practices and platform capabilities.
- Contribute to the continuous improvement of CRM processes, templates, tools, and workflows.
- Collaborate with internal and external partners, including agencies, designers, brand teams, and technology teams.
What We’re Looking For
- 2+ years of hands-on experience with Salesforce Marketing Cloud, including Data Cloud / Data 360.
- Email Studio — HTML templates, dynamic content, personalization
- Journey Builder — multi-step journeys, entry sources, decision splits
- Automation Studio — data imports/exports, SQL queries, automations
- Contact Builder — data models, attribute groups, data extensions
- Data Cloud / Data 360 — segment creation and activation
- Intelligence Reports / Datorama — report setup and scheduling
- Understanding of data flows, subscriber management, and consent concepts.
- Experience working as part of an SFMC delivery or project team.
- Fluent English (C1 minimum), as you’ll work with a global team and international stakeholders. xhfqzwm
- Strong organizational skills, attention to detail, and the ability to manage multiple priorities.
📌 Salesforce Marketing Consultant (Murcia)
🏢 Gracia101 Talent Solutions
📍 Murcia