Company Description
At Docplanner Group, we’re on a mission to help people live longer, healthier lives. As the world’s largest healthcare platform, each month, we connect 24 million patients with 280k doctors across 13 countries (through brands like ZnanyLekarz, Doctoralia, MioDottore, DoktorTakvimi, and jameda). Our marketplaces, SaaS and AI tools simplify daily tasks and help doctors, clinics and hospitals work more efficiently, so they can focus on what really matters: caring for their patients.

Real impact – We help doctors help patients.

At scale, yet agile – 3,000+ employees, but still fast, adaptable, and hands-on.

Shape the future, sustain growth – Make a difference now and build for long-term success.

Job Description
We are building the CRM team that will define how Salesforce powers every patient and doctor touchpoint at DocPlanner. This is not a maintenance role. You will own a product domain end-to-end, shaping how our Sales, Customer Success, or Customer Care teams operate and you will do it on one of the world's most-used healthcare platforms.





We are looking for a Salesforce Team Lead to own the technical direction of our Salesforce practice and lead a cross-functional team of Salesforce professionals. You will be the bridge between delivery and engineering, partnering closely with Project Managers to prioritize and execute the Salesforce backlog, while driving the adoption of AI-powered automation, and ensuring seamless HubSpot–Salesforce synchronization. A strong background in CRM migrations is essential.

How will you make an impact?
Directly responsible for running the CRM team: Developers, Admins, and Support

Designs ownership and accountability models so the right person owns the right problem — bugs, platform work, and business requests are assigned based on expertise and capacity

Maintains visibility of all open issues across Support and Sprint boards

Works with Head of CRM to identify skill gaps and propose training or hiring plans

Or

📌 Salesforce Team Lead (Madrid)
🏢 Docplanner
📍 Madrid