Owning and evolving Nextlane’s Customer Interaction products, including Communication Center, AI Receptionist, and future AI-powered engagement capabilities. Defining and executing the product strategy and roadmap for customer communication experiences across voice, messaging, and workflow automation. Working closely with Engineering, AI, UX, Data, and Platform teams to deliver scalable, reliable, cloud‑native solutions.

Defining success metrics and measuring product performance through adoption, customer satisfaction, operational efficiency, and commercial impact. Supporting go‑to‑market initiatives, customer pilots, product positioning, and commercial enablement activities.

Experience building customer interaction platforms, communication products, conversational systems, workflow automation tools, or AI‑driven products.



~ Proven track record delivering scalable, API‑driven, cloud‑native products. ~ Experience operating in cross‑functional environments with Engineering, Design, Data, AI, and Commercial teams.

Fluent

English (interview will be conducted in English).

Communication: Strong communication skills, both verbal and written. Knowledge of data privacy, security, and compliance principles is a plus.

Remote Work: Up to 3 days a week!

Summer schedule on Fridays: Start early your weekends!

Private Medical Insurance: Adeslas.

Continuous Learning: Access to our internal platform for continuous development.

📌 Senior Product Manager De Cloud (Madrid)
🏢 Nextlane
📍 Madrid