At Eaton, we are looking for a Customer Service Engineer to join our Crouse-Hinds / CEAG business. This is a highly technical, customer-facing role supporting industrial customers across Spain and selected export markets in a ex-proofed.

Working in a 100% remote environment, you will act as the key point of contact throughout the customer project lifecycle, technical quotations, regular customer orders handling & order execution activities, and delivery follow-up. You will collaborate closely with customers, sales teams, engineering experts, manufacturing sites, and operations teams across Europe to ensure a seamless customer experience.

This role combines technical customer support, project coordination, order management, and stakeholder communication within a specialized market focused on explosion-proof electrical equipment and power distribution solutions.

What You’ll Do

Review customer specifications, technical documentation and requirements to prepare accurate technical and commercial quotations.




Coordinate with engineering and manufacturing teams to ensure customer requirements are fully understood and translated into appropriate solutions.
Manage customer orders for catalog material from receipt through delivery, ensuring technical accuracy, regulatory compliance, and alignment with customer expectations.
Act as the primary point of contact for customers throughout project execution, providing regular updates on project status, lead times, and delivery schedules.
Support the sales organization by managing quotation follow-up activities and helping drive opportunity conversion.
Provide technical guidance and product support for catalog material related to Eaton's explosion-proof electrical equipment and power distribution & control solutions.
Coordinate drawing approvals, technical clarifications, and project-related communications between customers and internal stakeholders.
Build strong relationships with customers, distributors, and sales colleagues to

📌 Customer Service Engineer (Terrassa)
🏢 Eaton
📍 Terrassa