Rockwell Automation is a general technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us

Job Description

Customer Success Manager - ThinManager

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, and sustainable. With more than 28,000 employees worldwide, we help customers solve complex challenges and guide meaningful outcomes across industries.





Our customers produce products that keep the world moving—from life-saving medicines and food production to clean water and sustainable transportation. Behind their success are passionate problem-solvers dedicated to making a positive impact every day.

We welcome makers, innovators, and forward-thinkers who are looking to grow their careers while helping our customers achieve success. If that's you, we'd love to have you join our team.

About The Role

As a ThinManager Customer Success Manager, you will manage a portfolio of site-based and multi-site customer accounts, helping customers realize maximum value from their ThinManager software subscriptions and support agreements.

You will guide customer adoption, retention, and growth by building trusted relationships, identifying opportunities to expand customer value, and ensuring successful renewals. You will help increase Annual Recurring Revenue (ARR) while serving as a strategic advisor throughout the customer lifecycle.

📌 Customer Success Manager (Barcelona)
🏢 Rockwell Automation
📍 Barcelona