Network Administrator – L1
L1 IT Support Engineer
with 1–3 years of experience to provide onsite technical support to end users. The engineer will be responsible for troubleshooting hardware, software, network, and user-related issues while ensuring timely resolution and excellent customer service.
L1 onsite technical support
Windows desktops, laptops, and peripherals .
Install, configure, and maintain desktop/laptop hardware and software.
Windows 10/11, Microsoft 365, Outlook, Teams , and other business applications.
LAN, Wi-Fi, VPN, and network connectivity
Support printers, scanners, monitors, docking stations, and other IT peripherals.
IT asset and inventory records .
Provide support for meeting room, video conferencing, and basic AV equipment.




Follow ITIL processes and company support procedures.
in IT/Desktop/Service Desk support.
Windows 10/11
Microsoft 365, Outlook, Teams, and Active Directory .
Good knowledge of hardware and software troubleshooting.
ServiceNow, Jira, or similar
English communication skills are required; local language proficiency is preferred.
L1 IT Support | Desktop Support | Windows 10/11 | Microsoft 365 | Active Directory | Outlook | Teams | Hardware Troubleshooting | Network Troubleshooting | LAN | Wi-Fi | VPN | Printers | Asset Management | ServiceNow | ITIL | Customer Support

📌 Network Engineer (Castro Caldelas)
🏢 Teceze
📍 Castro Caldelas