IT Support Technician – Pan-European Satellite Company

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We are recruiting for a pan-European aerospace client specialising in satellite systems and services .
Madrid, Spain (Hybrid) | Professional Working Proficiency in English Required(B2)

Infotel is a leading European technology consulting and digital services company with more than 45 years of experience delivering innovative IT solutions to major international organisations.
For decades, Infotel has been a Tier 1 technology partner to some of the world’s leading aerospace, aviation and defence manufacturers , as well as to major European and international organisations operating in these sectors.

Diagnose and resolve incidents involving users, information systems, tools, laptops and other IT assets.
Provide users with day-to-day support for IT equipment and services.
Install, configure and update IT equipment, and manage related issues, including computers, hardware, software,



printers and videoconferencing equipment.
Coordinate the allocation and recovery of IT equipment for employee onboarding and offboarding.
Maintain operational documentation and IT performance indicators.
Update operational documentation, the IT knowledge base and the wiki.
Carry out IT asset inventories.
Receive deliveries and register new IT equipment.
Set up and organise cabling for computers and other IT equipment.

B2 level of English or higher.
Strong knowledge of Microsoft environments and a solid understanding of networking.
Proactive and quality-focused approach.
The expected proficiency levels for this role across the main IT domains are listed below:
Desktop operating systems, including Windows 10/11. IT Infrastructure: IT infrastructure services, including Active Directory and Exchange 2022. Virtualisation: Virtual machines used to host IT and security services or business applications, including

📌 IT Support (Arbo)
🏢 Infotel SP Consulting
📍 Arbo