Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Web / CMS Consultant to continue developing interactions with our customers throughout their Customer Journey Map, ensuring to increase their satisfaction and loyalty to the brand. This role requires a minimum of two days per week of on-site attendance at the office (Arturo Soria) Portal Administration: Oversee the daily operations and maintenance of the HCP web portal via Content Management Systems Design Implementation: Convert Figma wireframes and high-fidelity mockups into fully responsive, high-performing web pages that align with brand identity.

Information Architecture & Governance: Direct the site's structural design and web compliance policies to ensure seamless navigation and adherence to corporate standards.

UX Collaboration: Partner with UI/UX teams to refine the digital journey, prioritizing web accessibility, ease of use, and visitor retention.

Performance Optimization: Execute and track SEO, Conversion Rate Optimization (CRO), and A/B testing initiatives to enhance portal efficiency.

Data Intelligence: Leverage Google Analytics and Looker Studio to transform raw data into actionable insights for executive reporting.

Stakeholder Management: Act as the primary liaison between the Customer Experience department and internal business units, balancing and prioritizing diverse project requirements.

Project Oversight: Utilize project management frameworks and tools to ensure the punctual delivery of complex digital tasks. Support the digital ecosystem by aligning web efforts with Marketing Automation, Salesforce Marketing Cloud (SFMC),



and CRM workflows.

Professional Background: 3+ years of CMS management experience (preferably WordPress VIP) in B2B sectors Frontend Expertise: High technical proficiency in HTML, CSS, and JavaScript (DOM manipulation). Familiarity with PHP and MySQL back-end structures is preferred.

Design & Logic: Proven track record in graphic design principles, information hierarchy, and web governance models. Demonstrated talent for translating Figma designs into "pixel-perfect" WordPress environments. Expertise in utilizing the Google stack and Looker Studio for sophisticated data interpretation and performance mapping.

Solid grasp of search engine best practices, user journey mapping, and conversion-driven testing. A strategic thinker capable of managing partner expectations and fostering cross-functional synergy. Permanent contract.

We make it easy. Trainings & Certifications. Home Office. Health insurance. Omega CRM, a Merkle Company, is a general digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI.

Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain. Client satisfaction is at our core (rating: 4.9/5), and we've been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).

At Omega CRM, we believe in growth through people – guided by our values: #

📌 WordPress Developer (Madrid)
🏢 Omega CRM, A Merkle
📍 Madrid