Your Mission As a Tier 2 SOC Analyst, you will serve as a subject matter expert in our technology stack while optimizing security tools and detection workflows, mentoring junior analysts on complex investigation techniques, and driving continuous improvement initiatives across our multi-client SOC environment. This role demands advance analytical skills to conduct in-depth analysis of escalated security incidents from Tier 1 analysts, performing advanced threat investigations to determine attack vectors, assess impact scope, and develop comprehensive remediation strategies. Your responsibilities will be: 1. General responsibilities * Use AI to support continuous improvement work: refining incident templates, proposing workflow enhancements, and contributing to SOP updates. * Propose enhancement on tools and workflow
- Respond in a timely manner (within documented SLA) to support tickets.
- Document actions in tickets to effectively communicate information internally and to customers.
- Adhere to policies, procedures, and security best practices.




- Take responsibility for customer satisfaction and overall success of managed services.
- Be available, ready, and able to accept incoming clients calls * Mentor fellow Security Engineers and Security Analysts. 1. Service improvement * Optimize SIEM rules and detection logic to reduce false positives and improve detection accuracy Support rules factory program in improving the general set of detection * Validate Go-to-Active and Go-to-Prod gates of our new clients to ensure a smooth transition to operation * Continuously improve incident templates in terms of content for the clients and in terms of * automation to best support the operation * Support rollout of new set of rules for our clients * Qualify, analyze, and provide recommendations for new standard data source requests * Support Product teams to build best new services to fit with Operations capabilities (needs, * scalability, efficiency) 1. Threat Monitoring * Mana

📌 Security Analyst Tier 2 (Antas de Ulla)
🏢 Kudelski Security
📍 Antas de Ulla