Control Risks is seeking a candidate with strong initiative to oversee all aspects of workstream and project delivery and business administration. The individual will be responsible for providing operational support in accordance with all project and company policies and procedures, as well as establishing and streamlining processes to drive efficiency and accelerate growth.
Please upload a copy of your CV in English.
Tasks & Responsibilities
Client project coordination
Provide first level of client task management, processing client orders and recording them in internal system. Escalate unclear orders to relevant stakeholders
Support the delivery management team with general day-to-day operational tasks and address potential issues when they arise
Update Client specific and general delivery trackers on a rolling basis
Financial support
Assist with accurate outbound invoicing and inbound invoice checking.
Provide internal and external reports on database usage
Manage and execute subcontractor purchasing process,



verifying data input to ensure accuracy of purchase orders and corresponding supplier invoices
Review and support initiatives for the purchasing ordering and expenses process
Stakeholder management
Ensure delivery team is trained and has the technical know-how and guidance for the smooth running of client deliverables
Take operational ownership of the delivery of one aspect of the client delivery, including ensuring Plan B is triggered in the case of cancellations and/or technical issues
Ensuring smooth written communication with external stakeholders as regards this aspect of the deliverable
Ensure technical issues and potential solutions are escalated via appropriate channels in a timely manner
Operational support
Support the creation of training materials and lead on the creation of internal reference documents where required
Maintain up to date client records and service tracking
Provide client usage reports as required
Essential
Excellent face-to-face c

📌 Senior Operations Administrator (Madrid)
🏢 Control Risks
📍 Madrid