Great teams make the #Best8Hours of your day. At Seneca Resorts & Casinos, we work hard, celebrate often, and build a culture people actually want to be part of.
This position requires the ability to handle cash and operate coffee and food service equipment. Position may include serving alcohol. Limited food preparation skills and extensive customer service skills are required. All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
- 1. Report to work well-groomed in full uniform and on time with badge on upper left side of uniform.
- 2. Provide prompt, friendly, and courteous service of food and beverage to all our guests in areas that are not located on the gaming floor.
- 3. Be hospitable, friendly, and polite with all guests, co-workers, and management using positive body language.
- 4. Following all cash handling policies and procedures.
- 5.



Adhere to all safety and sanitation guidelines in regards to Seneca Nation Health codes and Seneca Allegany Casino Risk Management Department.
- 6. Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times.
- 7. Provide exceptional customer service to all patrons and communicates in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff.
- 8. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.
- 9. Must complete all required SGC Training programs within nine (9) months from commencement of employment.
- 10. Attend all necessary meetings.
- 11. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are deter

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