Ebury helps ambitious businesses unlock general growth, and we take the same
approach with our people. We encourage innovation and movement, collaboration
and problem-solving, and foster an environment where everyone can feel they
belong, are valued, supported and empowered to succeed.

If you’re a collaborator who wants to help transform how businesses operate
globally, get in touch - we’d love to discuss how Ebury can accelerate your
career so you can shape the future.

Junior Customer Relations Executive - Customer Relations Team

Ebury Madrid - Office based

We are offering an exciting opportunity to join a fast growing team in Madrid.
You will be a point of contact for some of our corporate clients, providing
daily operational and trading assistance. You’ll have a combination of
client-facing skill/experience, operational know-how and problem-solving
abilities. In order to support the day-to-day relationship of our corporate
accounts, you will possess these qualities with the ability to expertly switch
between each as needed.



You’ll be servicing the revenue and growth area of the
business at an exciting time for the company. You will act as an ambassador for
the product and service at a customer-facing level.

About you:

* A passionate individual with a strong interest in client servicing
* Prepared to go the extra mile to exceed customer expectations and experience
* Desire to deliver best in class service, to support our industry-leading
offering
* Strong written and verbal communication skills
* Strives in a high pressure/pace environment
* Ability to excel within a busy client-facing environment with significant
monthly workload peaks (previous experience preferred)
* Managing workload around tight time constraints
* Confidence in liaising and mediating between multiple internal departments to
find solutions
* Confidence in dealing directly with clients as an ambassador for the brand
and product in terms of your service approach and interpersonal skills
* H

📌 Junior Customer Relations Executive (Madrid)
🏢 Ebury
📍 Madrid