HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and general brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.

JOB DESCRIPTION:
About Us

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel.



We bring together global and local brands across accommodation, transport, activities and payments through a network of over 300,000 hotels and 60,000 hard‑to‑reach, high‑value clients in more than 140 source markets. We are tech‑driven, customer‑centric, and powered by our people — Team HBX Group — who move fast, dream big and make the difference every day. Our unique blend of technology + data + people, combined with our “global approach, local touch” mentality, is what truly sets us apart.

Job Summary

The Contact Center Operations Executive is responsible for providing high‑quality customer service to our clients, resolving queries efficiently, and ensuring an excellent customer experience. Based in Mallorca, the role requires strong communication skills, a proactive attitude, and the ability to handle client issues with professionalism and empathy.

Responsibilities
- Respond to custome

📌 Contact Center Executive Spanish/english (Mallorca)
🏢 HBX Group
📍 Mallorca