At Vueling, we connect people, places and opportunities ✈️
As part of the IAG Group, we are one of Europe’s leading airlines, serving around 250 routes across 30 countries and welcoming millions of customers every year. With more than 5,000 employees, Vueling is the only European airline recognized as a Top Employer for three consecutive years. Driven by innovation, collaboration, and a commitment to sustainability, we are shaping the future of aviation while creating an environment where our people can grow, contribute, and make an impact.
Mission
Manage and orchestrate the post-booking flows and digital touchpoints across all direct customer channels, within the scope of the e-commerce and digital customer experience strategy, in alignment with business stakeholders, product vision, technological feasibility and customer feedback, in order to maximize revenue, minimize operational costs and enhance digital self-service and satisfaction in the post-booking phase.
Tasks & responsibilities
Develop and communicate the product vision, strategy and roadmap,



aligning goals and insights with business leaders and stakeholders.
Collaborate with stakeholders to define product features, functionality, and positioning.
Create and maintain the product roadmap, prioritizing features and enhancements with cross-functional input.
Break down the roadmap into actionable and measurable product releases and sprints.
Facilitate user research, gather feedback and analyze data to identify user needs and pain points.
Collaborate with UX/UI designers to create intuitive, user centric digital product experiences.
Continuously refine and iterate product requirements based on feedback and insights.
Work closely with Tech Leads and Product Owners to translate business requirements into technical specifications.
Monitor adoption and usage analytics of post-booking products and features.
Manage expectations and negotiate priorities across business needs, capacity constraints and market changes.

📌 Post-Booking Channel Manager (Viladecans)
🏢 Vueling
📍 Viladecans