Company Description
Fairmont La Hacienda will offer guests one of the most exclusive resorts in southern Spain.
Situated on the San Roque coast, in a unique and privileged enclave near Sotogrande, it features a luxurious 5-star hotel and branded residences, showcasing breathtaking sea views.
Guests at Fairmont La Hacienda will indulge in a luxury resort experience with access to pools, a spa, fitness facilities, a grand ballroom, and versátil meeting spaces.
Surrounded by two of southern Europe's most renowned golf courses, the hotel provides an exclusive retreat for golf enthusiasts, beach lovers, and discerning travelers.
Job Description
At Fairmont La Hacienda, we are committed to providing exceptional luxury and service to our esteemed guests. As a Concierge, you will be the embodiment of elegance and hospitality, warmly welcoming guests, offering personalized assistance and providing thoughtful recommendations. Your role will be crucial in crafting unforgettable experiences, ensuring every detail of their stay is meticulously attended to.
Responsibilities




Welcome and greet guests with warmth and professionalism, using their names whenever possible.
Oversee the daily operations of the concierge desk, including bell staff, scheduling, and workflow management, to ensure smooth and efficient service delivery following all Fairmont service standards, LQA and FORBES Standards.
Coordinate with bell attendant that guests' luggage reaches their room safely, personalizing the experience, and using the guest's name, also make sure it reaches the lobby from their room at the time of their departure.
Coordinates the activity of the bell desk team, communicating guest requests, luggage delivery or retrieval, buggy handling, etc.
Organize bell attendant to perform parking and retrieval of vehicles for guests, supervise that they are following safety and quality standards, including proper recording of movements, and safeguarding of keys.
Receive from bell desk daily checks of

📌 Concierge (F/M/X) (Cádiz)
🏢 AccorHotel
📍 Cádiz