The Professional Services Consultant works with clients and partners remotely
and/or onsite on engagements of medium-to-high complexity.

He/she focuses on the implementation aspects of project delivery, such as
implementing firewall and other enhanced security products, as well as
optimizing and operating these services, along with any related documentation.

The position requires a team player with excellent written and verbal
communication skills who follows a structured approach to implementing IT
security solutions.

Responsibilities

The Professional Services Consultant:

* Develops a clear overall understanding of the customer engagement
(objectives, project scope, business and technical requirements).
* Participates in architecture design workshops with customers and/or partners
and provides input as necessary.
* Develops project related documents with any required technical architecture
diagrams. These documents might include: High-Level Design, Low-Level Design,
Migration Plan, Test Plan, Methods of Procedures, Network Implementation
Plan, As-Built guide, etc…




* Participates in scoping meetings and provides input related to the
development of statements of work based on accurate analysis of customers'
requirements.
* Ensures that project documents are accurate, complete, current and stored
appropriately.
* Performs deployment, configuration, testing and troubleshooting of Fortinet
security solutions in the customer environment.
* Assists customers through the rollout, migration or go-live phase for the
deployed security solution.
* Performs knowledge transfer sessions for customer’s staff on the relevant
Fortinet security solutions.
* Resolves and/or escalates issues in a timely fashion.
* Minimizes Fortinet’s exposure and risk on projects.
* Completes and submits internal required administrative tasks (timesheets,
activities report, project reports, etc…).
* Continuously works on developing knowledge and skills to remain proficient
with the relevant Forti

📌 Professional Services Consultant (Madrid)
🏢 Fortinet
📍 Madrid