XR Overview

XR is a global technology platform powering the creative economy. Its unified platform moves creative and productions forward, simplifying the fragmentation and delivering general insights that drive increased business value. XR operates in 130 countries and 45 languages, serving the top global advertisers and enabling $150 billion in video ad spend around the world. More than half a billion creative brand assets are managed in XR’s enterprise platform.

Above all, we are a supportive and collaborative culture dedicated to DEI. We are caring, dedicated, positive, genuine, trustworthy, experienced, passionate and fun people with loyalty to our customers and our fellow teammates. It is our belief that the better we work together to help our clients achieve their goals, the more successful XR will be.

Job Description: Customer Service and Traffic Executive

In addition to delivering outstanding service, you will work closely with the sales team to conduct client demonstrations, participate in meetings, and help integrate our solutions into clients' workflows.



As a key member of our client-facing team, you will have a direct impact on customer satisfaction, retention, and long-term relationships, contributing to the success and growth of the business.

Key Responsibilities:
- Manage daily orders and general customer inquiries across multiple communication platforms, ensuring prompt and accurate responses.
- Provide timely and effective support, delivering a seamless and positive experience for clients across all touchpoints.
- Collaborate with the sales team to conduct in-person product demonstrations, client meetings, and presentations to showcase our solutions.
- Proactively identify and address client needs, ensuring satisfaction and building long-term, trusting relationships.
- Contribute to the implementation and seamless integration of our solutions into clients' workflows, ensuring maximum value delivery.
- Educate customers on new solutions, feature

📌 Customer Service and Traffic Executive (Madrid)
🏢 Adstream (Extreme Reach)
📍 Madrid