_Boho Club Values _

We are hiring Head Waiter / Head Waitress

Job Title: Head Waiter / Head Waitress
Reports to: Restaurant Manager

Responsible for: Developing an excellent customer service to guests
- Job Requirements: _
- Education in Hospitality or Tourism
- Experience: Minimum 1 year
- Languages: English: Professional Level / Spanish: Professional Level

Highly valued other languages (French, German, Russian, Arabic)
- Principle scope and purpose of job_

Bring an excellent customer service to all at the restaurant, adapting to culinary needs and controlling the steps of the service

Deliver outstanding and personalized service to our guests, in line with the vision and values of
Boho Club. Together with the team, work in a proactive and passionate way to develop a sustainable business

Participate in the development of the department and restaurant with the Management Team
- Key tasks as follows:_

Guest/Operation
- Ensuring the set standards and expectations are maintained on the highest personal level
- Develop a culture of excellence within the team




- Control and lead the service of the assigned rank together with the assistant
- Guarantee the correct assembly and disassembly of the range
- Collaborate in customer service, carrying out functions of receiving, locating, advising and dismissing customers in relation to the gastronomic offer
- Comply with and enforce the quality, safety, health and data protection standards established by the organization
- Maintaining the standards in terms of allergens. Be able to recommend alternatives and solutions taking care of customer allergies
- Ensure satisfaction in the customer experience, by complying with quality standards
- Ensure a safe working environment is achieved in line with laid out restaurant procedures and policies
- Ensure statistics and reports are submitted in a timely manner in accordance to the national and local laws and regulations
- Review guest procedures and update accordingly

Financial
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📌 Jefe/a de Rango (Marbella)
🏢 Boho Club
📍 Marbella