rindus Córdoba is seeking a Team Lead for Service Management who can lead a general ITSM effort in a partner-driven environment. The role focuses on owning ITIL processes, guiding a customer-centric team, and driving continuous improvement across Incident, Problem, Change and Request Management.
You will work with a distributed team from our Málaga office, coordinating with external MSPs and departments, and shaping service performance through KPIs and SLAs.
📌 Bilingual ITSM Team Lead (Madrid)
🏢 Rindus
📍 Madrid