Clinical Application Specialist IVD, Spain
IVD Clinical Applications Specialist - Spain

Location: Madrid / Spain

Reporting to National Service Manager

An exciting opportunity is now available in our service team for candidates with extensive experience of working with clinical laboratories on IVD Clinical Applications for Hematology, Biochemistry and Immunoassay analysers. Demonstrating your familiarity with requirements of these laboratory requirements you will have two or more years clinical applications experience in this field.

Your responsibilities:

Use clinical insight to locate customer training and application service requirements

Develop and deliver product application training and support to customers with the target of increasing customer usage rate and satisfaction of Mindray product, including installation training, customer regular visiting, performance verification, resolving issues etc

Deliver technical training for distributor's application team, providing constructive suggestions for the development of distributor's application team





Collect and analyse products' application and clinical information to understand and meet customer requirements

Go deep into the annual laboratory review and laboratory rating

Understand the requirements and demands faced by customers such as review and rating, accumulate and iterate relevant experience, and give active support and guidance to key customers

Popularize and deliver the experience to local distributors

Manage and support distributors from a clinical application perspective, including delivering regular train ng and certification follow-up for distributor application specialists to ensure competency and standardization.

Maintain daily communication with distributors, providing timely guidance and support on clinical application-related topics.

Provide continuous clinical application support to distributors, including troubleshooting, case discussion, and onsite/remote assistance when needed.

📌 Clinical Application Specialist Ivd, Spain (Madrid)
🏢 Mindray Medical
📍 Madrid