Senior Change Manager with CRM experience

Company Description

Swiss Delivery Excellence: Transforming Life Science Consulting Worldwide.
Fusion Consulting is a globally leading Business and IT boutique consultancy specialized in the Life Sciences industry, partnering with leading companies in pharma, healthcare, and animal health.
With over 450 employees and 25 offices worldwide, our mission is to revolutionize our clients' business transformation challenges and set new industry standards through innovative solutions.
Focused on S4HANA, Data & Cloud, and innovative technologies, Fusion Consulting brings unparalleled expertise and commitment to excellence to every project we undertake.
Grounded in our commitment to fast and intelligent decision-making, our client-first and open-hearted approach defines our ethos. With unwavering support and an entrepreneurial spirit, our general teamwork transcends boundaries and turns shared visions into reality.
Job Description

We are seeking a

Senior Change Manager with CRM experience

to lead Organizational Change Management (OCM)



activities in complex transformation programs. This role focuses on driving user adoption, stakeholder alignment, and business readiness for CRM implementations and enhancements across various platforms.
Key Responsibilities
OCM Strategy:

Define and lead the execution of a comprehensive OCM strategy aligned with project objectives and executive stakeholders, with a strong focus on CRM transformation initiatives.
Change Management & Communication:

Design and oversee end-to-end change and communication strategies to support CRM adoption, ensuring clear, consistent, and impactful messaging across all levels of the organization.
Change Impact Assessment:

Lead the assessment and mitigation of impacts related to CRM-driven changes in business processes, systems, data, job roles, and organizational structures.
Stakeholder Management:

Proactively manage senior stakeholders, including leadership and busin

📌 Senior Change Manager With Crm Experience (Madrid)
🏢 Fusion Consulting
📍 Madrid