Mobile Solutions Support Engineer ? Madrid, Spain | Hybrid Global Mobile & Telecom Solutions Keep critical mobile solutions running. Solve complex problems. Build better platforms. Are you passionate about technology, engineering and solving complex technical problems? At Valid, we are looking for a Mobile Solutions Support Engineer to join our Operations & Support team within Mobile Solutions, based in Madrid. You will work in a hands-on engineering environment supporting our Trusted Connectivity solutions, collaborating closely with Development, Product, Release and Integral Support teams. This role combines: Linux & Systems | Telecommunications | Software | Networking | Databases | Cloud | Production Operations Importantly, this is not simply a ticket-based support role. You will investigate complex issues, identify root causes, support deployments, develop operational tools and contribute to improving the reliability and efficiency of our platforms. ? What will you do? * Provide L2/L3 technical support and troubleshooting across products and production services.



* Investigate incidents, analyze logs and perform root-cause analysis. * Monitor production environments and identify performance, availability and reliability issues. * Develop and maintain operational tools using technologies such as Python, Java, Perl and Shell scripting. * Support software deployments across staging and production environments. * Troubleshoot connectivity and application issues using TCP/IP and protocol-tracing tools. * Work with Linux/Unix, SQL, databases, JBoss/WildFly, XML, SOAP and web services. * Support environments involving AWS, high availability, load balancing and clustering. * Collaborate with global teams and customers during technical incidents and ensure appropriate communication and follow-up. * Participate in on-call activities, provide on-site support and travel internationally when required. * Take ownership of assigned products, platforms or technical components. ? W

📌 Mobile Solutions Support Engineer (Comunidad de Madrid)
🏢 Valid
📍 Comunidad de Madrid