About VoiceB We build autonomous AI voice agents that close and qualify sales for large B2C enterprises — telcos, energy providers, insurers, banks. Our agents already run live inside companies like Vodafone España and Holaluz, and were mid-rollout across an 8-market European deployment with Alpega/Teleroute. Were a small team moving fast, and were building the commercial engine to match the product. The role Our Implementation & CS team takes an enterprise client from signed contract to a live, performing AI voice agent — and keeps it performing. Were looking for a senior addition to that team: someone who can own the technical side of a rollout (CRM, telephony, agent configuration) and be the person the client trusts, end to end, on our most complex accounts. What youll do * Own technical onboarding for enterprise clients: CRM integrations (Salesforce, HubSpot), telephony (SIP, Twilio, WebRTC),



and agent configuration * Configure and tune voice agent flows using our Goal / Script / Guardrails / Objections / Data Collection framework * Be the senior technical point of contact on our most complex, multi-market rollouts * Monitor live performance against outcome metrics, troubleshoot issues, drive continuous optimization post-launch * Own security and compliance requirements for regulated enterprise accounts * Help set the technical bar and mentor the rest of the Implementation & CS team as it grows What were looking for * 4+ years in implementation engineering, technical customer success, or solutions engineering at a B2B SaaS or AI company * Hands-on comfort with APIs, webhooks, and CRM integrations; telephony experience a strong plus * Equally comfortable reading logs and running a client call * Fluent English; Spanish a plus * Experience owning a multi-market or multi-account rollout end to end Nice to have * Experience in AI, voice, or conversational products * Experience in regulated industries (banking, insurance, telco, energy) What we offer * Competitive sal

📌 Senior Technical Account Manager — Voice AI Deployments (Barcelona)
🏢 VOICEB.ai
📍 Barcelona