Servigistics Customer Success Manager Principal
Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.
Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.
Our people make all the difference in our success. Today, we are a general team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.
The Principal Customer Success Manager is a critical component within the account team.



This position emphasizes significant contributions to customer outcomes and value realization and delivers robust account management support. It offers the opportunity to interface with senior leaders, provide guidance to executive, program, and technical teams, and act as the voice of the customer within PTC.
Customer Success Managers are naturally curious about PTC solutions and their domains of use. They seek close collaboration with experts in the field to understand best how PTC’s solutions help our customers meet their business objectives. If you enjoy developing domain and relationship management experience, we want you to join our team.
Responsibilities:
EnsureEMEAcustomers receive delighted experiences with Servigistics solutions.
Advance PTC’s relationship with EMEA customers.
Establish and maintain the partnership operating framework, ensuring stakeholder engagement to drive customer outcomes, which lead to expansion and renewal.
Function as a trusted advis

📌 Servigistics Customer Success Manager Principal (Laza)
🏢 Pilot Thomas Logistics
📍 Laza